运营主体：柒重天有限公司（Qichongtian Co., Ltd.）· Operator: Qichongtian Co., Ltd.
YULIN PAVILION (yulinpavilion.com) is operated by Qichongtian Co., Ltd. This policy explains what information we collect, how we use it, and your rights.
YULIN PAVILION（yulinpavilion.com）由柒重天有限公司运营。本政策说明我们如何收集、使用和保护你的信息。
1. What we collect · 我们收集的信息
| Information 类别 | Details 内容 |
|---|---|
| Account · 账户信息 | Name, email, and the contact method you choose (WhatsApp / WeChat / Messenger / LINE) · 名字、邮箱、你选择的联系方式 |
| Shipping address · 收货地址 | Recipient, street, city, state/province, ZIP, country and phone (for physical delivery) · 收件人、街道、城市、州/省、邮编、国家、电话（用于线下发货） |
| Orders · 订单信息 | Items purchased, amounts, time and order status · 购买的商品、金额、时间、订单状态 |
| Payment · 支付信息 | We never store your card details. Payments are processed by PayPal; we only receive the transaction result and billing name/email · 我们不保存银行卡信息，付款由 PayPal 处理 |
| Messages · 沟通记录 | Your chats and emails with our support team · 你在站内聊天、邮件中与客服的往来内容 |
| Technical · 技术信息 | Browser type, device, pages visited and IP (for security and troubleshooting) · 浏览器类型、设备、访问页面、IP |
2. How we use it · 我们如何使用
- Fulfil orders, shipping and after-sales · 完成订单、发货安排与售后
- Provide support and account services · 提供客服沟通与账户服务
- Manage membership, points and gift credits, with expiry reminders · 会员、积分、赠金的计算与到期提醒
- Prevent fraud, abuse and security incidents · 防止欺诈、滥用与安全事件
- Send order and expiry notices where you consent · 在你同意的前提下发送订单通知与到期提醒
3. Cookies · Cookie 与本地存储
We use a small number of cookies/local storage for:
我们使用少量 Cookie/本地存储，用于：
- Keeping you signed in (session) · 保持登录状态
- Remembering your currency and language · 记住币种与语言
- Your cart contents · 购物车内容
- Analytics and security · 统计与安全
You can clear or block cookies in your browser, but some features (sign-in, cart, checkout) will not work.
你可以在浏览器中清除或阻止 Cookie，但部分功能（登录、购物车、结账）将无法使用。
4. Sharing · 信息共享
We never sell your personal information. We share it only:
我们不出售你的个人信息，仅在以下情形共享：
- PayPal — payment and refund processing · 处理付款与退款
- Shipping carriers — to deliver your order · 物流承运商（发货需要）
- Hosting and technical providers — under confidentiality obligations · 网站托管与技术服务商，受保密义务约束
- Legal requirements — as required by law · 依法配合监管或司法程序
5. Retention · 保留期限
- Order and transaction records: retained as required for tax/payment compliance (usually 5 years) · 订单与交易记录：按税务与支付合规要求保留（通常 5 年）
- Account information: kept while your account exists; deleted or anonymised upon your request · 账户信息：账户存续期间保留；申请注销后删除或匿名化
- Chat records: 24 months, for after-sales and dispute handling · 聊天记录：保留 24 个月
6. Your rights · 你的权利
You may request access, correction, deletion, or withdraw marketing consent.
你可以要求：查看我们持有的你的信息、更正错误信息、删除账户与数据、撤回营销通知同意。
Contact · 联系方式：[email protected] / WhatsApp：+86 18026158888
（We respond within 30 days · 我们将在 30 天内回复）
7. Security · 安全
We use HTTPS encryption, least-privilege access control, and limit staff access to customer data. No transmission over the internet is absolutely secure — please keep your account safe.
我们使用 HTTPS 加密传输、最小权限访问控制，并限制员工访问客户数据的范围。互联网传输不存在绝对安全，请妥善保管你的账户信息。
8. Minors · 未成年人
This site is not intended for users under 18. Contact us to remove any data collected by mistake.
本站不面向 18 岁以下用户。如发现误收集，请联系我们删除。
9. Changes · 政策更新
Updates will be posted on this page with a date. Continued use of the site means acceptance of the updated policy.
本政策更新会在本页公示并标注日期。继续使用本站视为接受更新后的政策。
Last updated · 最后更新：2026-11-05